PUBLIC SERVICES NEED INTERNET JUMP-START
In Reform Scotland’s report ‘Patients First: Improving Access to GP Practices’, published in September 2012, we highlighted the wide variation in the online presence of GP practices, looking particularly at Edinburgh CHP and NHS Borders. While some had fully functioning websites which enable users to make appointments and repeat prescription requests online, others had no online presence at all; not even basic contact details.
This prompted Reform Scotland to investigate whether a similar situation exists within other health boards and other areas of the public sector. As a result, we examined two more health board areas and looked at the situation regarding the online presence of Scotland’s schools in four local authorities. Please download our bulletin to see the results.